FREQUENTLY ASKED QUESTIONS
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What is included in The Complete System?
The Complete System includes 7 full-size products designed to work together as a complete AM and PM skincare routine. Combining Retinol, Vitamin C, Niacinamide, Hyaluronic Acid, Peptides, and SPF 50+, it helps support hydration, brightness, smoother-looking skin, and long-term skin health in one simple system.
How long does The Complete System last?
When used as directed, The Complete System is designed to last approximately 60 days.
How do I use the products together?
AM Routine
1. Triple Vitamin C Serum
Apply 1 pump to the face. Avoid the eye area.
2. Hyaluronic Acid Serum
Apply 1 drop to the face. Can also be used around the eyes and neck.
3. 5% Niacinamide Daily Moisturiser
Apply 1–2 pumps to the face and neck.
4. SPF 50+ Daily Moisturiser
Apply liberally to the face and neck 15 minutes before sun exposure. Reapply as needed throughout the day.
PM Routine
1. Retinol Serum
Apply a pea-sized amount to clean, dry skin, avoiding the eye area.
2. Hyaluronic Acid Serum
Apply 1 drop to the face. Can also be used around the eyes and neck.
3. Peptide Face & Neck Night Cream
Massage 2 full pumps onto the face, neck, and décolletage.
4. Peptide Eye Cream
Gently dab a small amount under the eyes and around the orbital bone.
1. Triple Vitamin C Serum
Apply 1 pump to the face. Avoid the eye area.
2. Hyaluronic Acid Serum
Apply 1 drop to the face. Can also be used around the eyes and neck.
3. 5% Niacinamide Daily Moisturiser
Apply 1–2 pumps to the face and neck.
4. SPF 50+ Daily Moisturiser
Apply liberally to the face and neck 15 minutes before sun exposure. Reapply as needed throughout the day.
PM Routine
1. Retinol Serum
Apply a pea-sized amount to clean, dry skin, avoiding the eye area.
2. Hyaluronic Acid Serum
Apply 1 drop to the face. Can also be used around the eyes and neck.
3. Peptide Face & Neck Night Cream
Massage 2 full pumps onto the face, neck, and décolletage.
4. Peptide Eye Cream
Gently dab a small amount under the eyes and around the orbital bone.
Is The Complete System suitable for sensitive skin?
All products in The Complete System are fragrance-free and formulated to support skin health without unnecessary irritants or fillers. Because the routine contains active ingredients such as Retinol and Vitamin C, we recommend introducing products gradually and patch testing before use.
Can I use this if I already use Retinol or Vitamin C?
Yes. If you already use Retinol or Vitamin C, you can incorporate The Complete System into your routine. We recommend avoiding the use of multiple Retinol or Vitamin C products at the same time to avoid the risk of irritation.
Should I patch test first?
Yes. As with any new skincare product, we recommend patch testing before full use, particularly if you have sensitive or reactive skin.
What if it is not right for me?
We offer a 100-Day Money-Back Guarantee. If The Complete System is not right for you, simply contact our team within 100 days of purchase and we will be happy to help.
