FREQUENTLY ASKED QUESTIONS
Having trouble finding your answer below? Email us at hello@duogenskin.co.uk 🙂
Why do you use 3 forms of Vitamin C?
Each form of Vitamin C has a different absorption rate, and different benefits. To ensure you get the optimum results we have used 3 high-potency forms to cater to all skin types and enhance your skin outcomes.
How can I stop my Triple Vitamin C Serum from spoiling?
We have done most of the work for you by packaging our Triple Vitamin C Serum in an amber bottle to reduce exposure to environmental hazard. Storing your serum out of direct sunlight, with the lid shut tightly, in room temperature will reduce the risk of air and light contamination and ensure you receive the serum's full benefits.
Is your SPF 50+ Daily Moisturiser tested?
Absolutely. Our SPF products undergo rigorous testing in line with the international ISO 24444 standard. This standard specifically focuses on in-vivo SPF testing, which means it assesses the product's effectiveness in protecting against UVB rays – the primary cause of sunburn. This testing involves carefully monitored human trials to determine the Sun Protection Factor (SPF), ensuring that when you use our product, you receive a scientifically verified level of protection against UVB radiation. Our commitment to these stringent testing standards is part of our dedication to offering you reliable and effective sun protection, giving you confidence in the quality and efficacy of our SPF products.
Does the SPF 50+ Daily Moisturiser leave a white cast on the skin?
No, our SPF 50+ Daily Moisturiser is specifically formulated to be lightweight and absorb easily into the skin without leaving a white cast. It provides effective sun protection while seamlessly blending into your skin, ensuring a natural finish without any noticeable residue. This makes it ideal for daily use, whether worn alone or under makeup, without the concern of a visible white film on the skin.